HMRC Debts

HM Revenue and Customs are by far the most common creditor faced by businesses with debt problems. We are often contacted by directors wanting tax arrears advice who have fallen behind with their HMRC payments and have received letters, threatening to take legal action or even wind up their company.

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Here is a breakdown of the actions HMRC can take to pursue tax debt along with recommended procedures you may take in response:
Step 01 : Threatening Letters
Once HMRC has realised that you are having tax problems, they will write to you and explain that your company has a duty to pay its tax and that it may be subject to penalties for late payment of arrears.


The first and probably most important thing is communication. Do not ignore letters sent by HMRC otherwise they will simply escalate the matter far quicker making any future negotiation more difficult.

HMRC will want to know that you are trying to clear your tax arrears. A payment, even a fraction of the total amount, will provide some evidence of this and may even prevent legal action in the future. Keeping them informed will also instill more confidence that your company’s case file does not need to be escalated to the next stage. Even if you fall into arrears with one tax payment, try to make any subsequent tax payments on time.

Where this is not an option, you should speak to HMRC to see if they will consider a ‘time to pay arrangement’. Usually HMRC are flexible and do understand that businesses run into difficulty from time-to-time. They will often allow up to 12 months for you to clear the arrears. Any longer period than 12 months will depend on the circumstances as well HMRC being convinced that your business is not trading insolvently.

Step 02 : Field Agent
If you do not make any contact or fail to make any kind of payment, HMRC will then escalate the matter being assigned to a Field Agent who will make arrangements to visit you. They can negotiate payment terms for tax arrears of up to around £100,000.


Engage with the Field Agent or Enforcement Officer. Although it’s always best to be pro-active about trying to settle a debt to HMRC, you can negotiate with the field agent when they visit. Always be clear about why the company can’t pay the outstanding debt, and how you will set about making the repayment of the debt a priority.

Step 03 : Enforcement Notice
An enforcement notice will be logged and served if you fail to make payments, despite previous warnings. Seven days after the warrant is served, HMRC will be entitled to seize any non-essential assets and sell them at auction – usually at a lower price than you might be able to achieve otherwise.

Be aware that HMRC does not need to ask for Court permission to seize goods, unlike other creditors (except landlords).


You need to take action as soon as possible after receiving the enforcement notice as there is a set timeline of events that will lead to HMRC seizing certain property belonging to your business to sell that will set off against the debt. If you have not spoken to HMRC, do so as a priority. You are also strongly advised to get professional advice and guidelines as to how the matter can be prevented from escalating any further.

Step 04 : Legal Action
HMRC will then either take your company to the county court or issue a statutory demand. These options depend on the amount, history and lateness of your payment – in either case you will be given a deadline to respond to the claim.


Again, try to speak to HMRC to negotiate terms to settle the debt. Ensure that you respond to the claim and if it cannot be settled prior to going to court, attend the hearing. We can help but the sooner we are brought on board at this stage, the more chance we have of negotiating an effective resolution.

Step 05 : Security Bonds
If they believe your company is insolvent, HMRC may want security. The security bond is a very serious legal instrument and in some cases more serious than a winding up petition. A Notice of Requirement (NOR) of Security is used for VAT and PAYE.

The added complication is that the company tax debts can be transferred to the directors, or other named individuals in the NOR. The debt is usually expressed on a joint basis with the named individual.
The security must be provided before a stipulated date and trading after that date is a criminal offence. A fine of £5,000 for each offence is also applied.
Be aware simply closing the company and starting again is unlikely to be successful as the bond can be transferred.


If HMRC send a Notice of Requirement, you can appeal the decision if you think that HMRC have not made their decision based on the correct information, or if you think there is additional information that they should take into account. If you want to appeal you should do so as soon as possible, but at the latest within 30 days of the issue of the notice.
It’s a criminal offence to trade after the date stipulated in the notice if you have not given the security required by it to HMRC. This is a very serious position to be in and you should seek advice from insolvency professionals as soon as you receive the notice.

HMRC’s Powers of Recovery

Tax Arrears Investigations

Your past behaviour can have a significant impact on HMRC’s decision to investigate you. They may become suspicious if you have had a string of companies in the past that have been liquidated. Limited companies that handle a lot of cash, such as taxi firms, fast food outlets and pubs, will also come under the spotlight.
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A tax investigation may mean a visit from a ‘compliance team’ to check your accounts and records. If you’ve made a genuine error, inform them immediately; as any attempt to hide it may result in an increased fine, or penalty.

Powers to Seize Tax that is Owed

Some treasury departments technically have the powers to seize funds, although HMRC would typically seek a court order before doing so. If you owe tax for PAYE and the debt is below £3,000 they may often take the arrears via an adjustment to your tax code. The reality is that if you are a company and you do not have the means to pay taxes they may seize your company’s cash or assets.

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Despite not having preference over other unsecured creditors, the budget changed in April 2014 to allow HMRC to seize tax that is owed from an individual or company bank account. The law, following consultation which ended July 29th 2014, came into force in April 2015. In principle, you should receive several warnings and your bank account may be frozen as a ‘warning sign’ before any money is actually taken from the account. They must leave at least £5,000 in your bank account and can take as little as £1,000.

Powers to Pursue Directors for Tax Arrears

HMRC do have a number of powers to pursue directors personally but they are used usually only in exceptional cases as opposed to being used as the ‘norm’. Although they have had the powers since 1992 these powers have been rarely used in the past though there does definitely appear to have been an increase based on our anecdotal experience. So, directors please take note you must seek professional insolvency advice immediately where PAYE or National Insurance Contributions are owed.
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They do have the right to pursue directors personally for unpaid PAYE tax arrears and/or National Insurance Contributions under the Social Security Act and usually by way of a Personal Liability Notice (PLN), however, this is usually only in the following circumstances:

  • Where a director has deliberately withheld PAYE/National Insurance in favour of paying creditors and/or the directors, themselves.
  • The directors have been criminally negligent in their managing of the company PAYE/National Insurance.
  • The directors committed a fraud that led to none payment of PAYE/National Insurance.

PAYE/N.I. Tax Problems

Although limited companies protect a director’s personal assets, this does not apply in PAYE or National Insurance cases where the director is proven to be criminally negligent. Although unusual, this is becoming more common and directors should seek professional insolvency advice immediately if significant sums are unpaid.
Trading while insolvent and showing preference to one creditor over PAYE or NI – for example if staff are not paid, but company directors pay themselves – can prompt HMRC to take a more serious look at a company.


HMRC would need to prove the directors/officers of the company (including a manager) deliberately withheld PAYE/National Insurance and showed preference to themselves, or another creditor.

Negotiating with HMRC

Time To Pay Arrangements

If HMRC allows a ‘time to pay arrangement’, remember that this only applies to the tax arrears in question – any future taxes still need to be paid on time and in full.

Failing to pay other taxes will be considered as a default and may affect their faith in your company’s ability to pay. This can be an important factor later on, if you enter into a company voluntary arrangement.

It’s therefore vital to take all future taxes into account when pulling together your cash-flow forecast to help prevent any further HMRC tax problems. Any default is likely to result in the automatic threat of a winding up petition.